Welcome To Melpellets Energias Renováveis, Lda

Privacy Policy

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Melpellets – Energias Renováveis, Lda

Welcome To Melpellets – Energias Renováveis, Lda

At Melpellets – Energias Renováveis, Lda., we respect your privacy and are committed to protecting any personal or business information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, email communications, and business interactions.

We may collect basic information such as names, company details, email addresses, phone numbers, and shipping or billing information when you contact us, request a quotation, or place an order. This information is used solely to respond to inquiries, process orders, manage logistics, and maintain effective communication with our customers and partners.

Melpellets does not sell, rent, or share personal information with third parties, except where required to fulfill an order, comply with legal obligations, or work with trusted service providers involved in logistics or payment processing. All third parties are expected to handle data responsibly and confidentially.

We implement reasonable technical and organizational measures to protect data against unauthorized access, misuse, or disclosure. While we strive to ensure data security, no online transmission can be guaranteed to be completely secure.

By using our website or services, you consent to this Privacy Policy. We reserve the right to update this policy as needed to reflect legal or operational changes.

Support Queries

We manufacture and supply a wide range of biomass and solid fuel products, including wood pellets, charcoal, charcoal briquettes, hardwood briquettes, coconut shell charcoal, hookah and shisha charcoal, wood pellet stoves, and multiple types of wood bedding for agricultural and commercial use.
Yes, all our products are prepared for international markets. We offer export-ready packaging, bulk and containerized supply options, and consistent product specifications suitable for global distribution.
We specialize in bulk and wholesale supply. Our production capacity allows us to handle large-volume orders for distributors, importers, commercial buyers, and industrial customers.
Our products are manufactured from responsibly sourced wood residues, sawdust, wood chips, hardwood, softwood, and coconut shells, depending on the product type. These materials support renewable and sustainable energy practices.
Yes, our wood pellets are produced with consistent size, density, and moisture control, making them suitable for pellet stoves, biomass boilers, and industrial heating systems.
Our charcoal products are produced under controlled conditions to ensure high heat output, low ash content, clean combustion, and consistent performance across cooking, hospitality, hookah, and industrial applications.
Yes, sustainability is a core focus of our operations. Our biomass fuels and wood bedding products are made from renewable resources and support reduced waste and lower dependence on fossil fuels.
Products are packed using export-standard packaging suitable for pallets, bulk bags, cartons, or containers. Packaging is selected based on product type, order volume, and destination requirements.
We serve residential heating markets, commercial and industrial energy users, hospitality businesses, agricultural and livestock operations, pet care facilities, and international trading companies.
Buyers can contact us directly through our website to request product specifications, technical details, and pricing. Our team provides clear information and supports buyers throughout the ordering process.

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