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Melpellets – Energias Renováveis, Lda

Welcome To Melpellets – Energias Renováveis, Lda

These Terms & Conditions govern the use of the website and business transactions of Melpellets – Energias Renováveis, Lda. By accessing our website, requesting quotations, or placing an order, you agree to comply with the terms outlined below. These conditions apply to all customers, distributors, and commercial partners unless otherwise agreed in writing.

All product descriptions, specifications, and pricing are provided in good faith and may be subject to change without prior notice due to raw material availability, production conditions, or market factors. Confirmed orders are processed based on mutually agreed specifications, quantities, pricing, and delivery terms.

Payment terms, including advance payment or agreed credit arrangements, must be respected as stated in the proforma invoice or contract. Orders may be delayed or suspended if payment obligations are not met.

Melpellets takes all reasonable steps to ensure product quality at the time of dispatch. Responsibility for goods transfers to the buyer once the shipment is handed over to the carrier, unless otherwise agreed. Delivery timelines are estimates and may vary due to logistics, customs clearance, or unforeseen circumstances.

All intellectual property, including website content, text, and branding, remains the property of Melpellets and may not be used without prior written consent. These Terms & Conditions are governed by applicable laws and are subject to jurisdiction as required under legal and commercial regulations.

Support Queries

We manufacture and supply a wide range of biomass and solid fuel products, including wood pellets, charcoal, charcoal briquettes, hardwood briquettes, coconut shell charcoal, hookah and shisha charcoal, wood pellet stoves, and multiple types of wood bedding for agricultural and commercial use.
Yes, all our products are prepared for international markets. We offer export-ready packaging, bulk and containerized supply options, and consistent product specifications suitable for global distribution.
We specialize in bulk and wholesale supply. Our production capacity allows us to handle large-volume orders for distributors, importers, commercial buyers, and industrial customers.
Our products are manufactured from responsibly sourced wood residues, sawdust, wood chips, hardwood, softwood, and coconut shells, depending on the product type. These materials support renewable and sustainable energy practices.
Yes, our wood pellets are produced with consistent size, density, and moisture control, making them suitable for pellet stoves, biomass boilers, and industrial heating systems.
Our charcoal products are produced under controlled conditions to ensure high heat output, low ash content, clean combustion, and consistent performance across cooking, hospitality, hookah, and industrial applications.
Yes, sustainability is a core focus of our operations. Our biomass fuels and wood bedding products are made from renewable resources and support reduced waste and lower dependence on fossil fuels.
Products are packed using export-standard packaging suitable for pallets, bulk bags, cartons, or containers. Packaging is selected based on product type, order volume, and destination requirements.
We serve residential heating markets, commercial and industrial energy users, hospitality businesses, agricultural and livestock operations, pet care facilities, and international trading companies.
Buyers can contact us directly through our website to request product specifications, technical details, and pricing. Our team provides clear information and supports buyers throughout the ordering process.

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